A new vendor account is subject to approval by Tplaza. Product information : Merchants must ensure the company and products/services information are correct, and keep the accuracy of the products stock information for the ecommerce in all time. Obligation of delivery : Merchant will get auto-notification on receiving Orders. Merchants shall do drop shipment from their warehouse and will get the shipping charge reimbursement from customer payment. Merchant are responsible to ensure product availability in stock and make delivery upon PO receiving within 2 working days and provide delivery notice to customers through vendor dashboard. Quality Assurance : Merchants must pack the goods according to logistics requirement to ensure minimal possible damage during shipment, and provide the logistics service provider with necessary documents. Merchant is solely responsible for the quality liability of the goods throughout the entire transaction process and after service stage. Payment collection & reimbursement: Merchants can check all orders status from account dashboard. Merchants may request to withdraw customer payments through vendor dashboard after 14 days of order completion. To keep good quality of service and benefit of consumers, Tplaza reserves the right to suspend the vendor account provided the vendor fails to comply the Terms & Conditions…
We keep our services safe, Secure, and functioning properly in best endeavors. You agree that you are making use of our Services at your own risk, and that they are being provided to you on an “AS IS” and “AS AVAILABLE” basis. Accordingly, to the extent permitted by applicable law, we exclude all express or implied warranties, terms and conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. In addition, to the extent permitted by applicable law, we (including our parent, subsidiaries, and affiliates, and our and their officers, directors, agents and employees) are not liable, and you agree not to hold us responsible, for any damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, other intangible losses, or any special, indirect, or consequential damages) resulting directly or indirectly from: the content you provide (directly or indirectly) using the Services; your use of or your inability to use our Services; pricing, shipping, format, or other guidance provided by Tplaza; delays or disruptions in our Services; viruses or other malicious software obtained by accessing or linking to our Services; glitches, bugs, errors, or inaccuracies of any kind…
Who we are Our website address is: https://tplaza.net What personal data we collect and why we collect it Comments When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Contact forms When you subscriber our news letter, your contact information will be added to our mailing list, we often do not send over one email in a week and you can always opt out from the email unsubscribe link. Other contact forms are designated for getting specific inquiry and we will reply in our best endeavour. Cookies If you…
Customers can apply for return, refund or partial claim after receiving the goods for the following reasons after delivery. 1) Goods with serious quality problems, or expired goods, can apply for return; (picture required) 2) Damaged goods in logistics delivery (please check the package immediately after receiving the package. If the goods are damaged, please ask the courier to issue a damage certificate for you before signing the package). 3) Receive the goods that do not match the description or quantity of the order; (please ask the courier to issue a certificate for you before signing the package), you can apply for partial claims. If the goods need to be returned due to above stated reasons, you can contact the customer service to request a return within 7 days from the date of receipt if the goods are not used, unpacked. All logistics related expenses incurred in returning the goods shall be borne by the responsible party in principle. In the above situation, please take photos of the parcel box, damaged/in-short/missing goods, logistics documents, delivery list, of the parcel received, within 7 working days after receiving the parcel. Send to customer service: service@tplaza.net via email. We will cooperate and assist…
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