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Customers can apply for return, refund or partial claim after receiving the goods for the following reasons after delivery. 1) Goods with serious quality problems, or expired goods, can apply for return; (picture required) 2) Damaged goods in logistics delivery (please check the package immediately after receiving the package. If the goods are damaged, please ask the courier to issue a damage certificate for you before signing the package). 3) Receive the goods that do not match the description or quantity of the order; (please ask the courier to issue a certificate for you before signing the package), you can apply for partial claims. If the goods need to be returned due to above stated reasons, you can contact the customer service to request a return within 7 days from the date of receipt if the goods are not used, unpacked.  All logistics related expenses incurred in returning the goods shall be borne by the responsible party in principle. In the above situation, please take photos of the parcel box, damaged/in-short/missing goods, logistics documents, delivery list, of the parcel received, within 7 working days after receiving the parcel. Send to customer service: service@tplaza.net via email. We will cooperate and assist…

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Serving modern variety products worldwide for multi-cultural families. Tplaza+ aims for international consumers to buy products directly from poppular Taiwanese brands.  Our mission is to bring Modern Varieties to multi-cultural families worldwide. Tplaza now has wide range of customers in Australia, USA, Canada and Europe. Products of Tplaza start with all traditional Chinese books ecommerce https://tplaza.com.au for the needs of a modern, bilingual lifestyle.  On the journey of our development, Tplaza focus on bringing more innovative products from authentic brands to our global customers.  In 2022, we expand the product lines to popular categories, and here come Tplaza+ (https://tplaza.net).   Unique Features of Tplaza+ Cross-border Ecommerce MarketplaceEnglish and Chinese Bilingual InterfaceInternational Payment Gateway for multi-currency payments Products & Services   The T of Tplaza stands for:  Taiwan, Tradition, Trending, Technology, Touch, Travel, Tea. Tplaza products are mainly selected items of innovative and designer brands. Many of them are new items freshly introduced to the market. Our goal is to provide more product diversity into global marketplace. Marketing with Tplaza Tplaza+ is the express gateway to international market. Many designers & innovative brands choose Tplaza as their international marketing marketplace. Now there are thousands popular brands in Tplaza+.  We wish you…