Vendor Term & Condition

Become a Merchant (vendor):

• Tplaza  vendors are open to application or by invitation, and subject  to approval by Tplaza. 
• Merchant’s standard annual account fee is AUD1000.0 per year.
• All Merchants can leverage Tplaza’s international payment gateway and international logistics service to target market for the Order fulfilments.
• By default Merchant will join Tplaza’s ongoing shopping campaign service in the targeting countries. 

Company Information and Accuracy:

• Merchant ensure that your company and product/service information is accurate at all time when its products are published in Tplaza. 

Product Stock Information:

• Merchant shall maintain accurate stock information for your e-commerce products. Tplaza relies on this data for efficient operations.

Delivery Obligations:

• Merchants are responsible for product availability in stock.
• Tplaza will notify Merchant upon receiving a purchase order (PO), Merchant must make deliveries within 2 working days and notify Tplaza upon delivery.
• Merchant shall do drop shipment of the ordered Products to Tplaza’s Taichung logistics center at Merchant’s own cost.
• Tplaza will responsible for the international delivery of the ordered good.

Quality Assurance:

• Pack goods according to international logistics requirements to minimize damage during shipment.
• Provide necessary documents to the logistics service provider if requested.
• Assume quality liability for goods throughout the transaction process and after-service stage.

Payment Terms:

• Payment for orders is due on the 25th of the following month, based on the agreed pricing table (buy and sell model in NTD).

Compliance with Tplaza’s Service Terms & Conditions to Consumers:

• To maintain service quality and benefit consumers, comply with Tplaza’s Terms & Conditions.
• Tplaza reserves the right to suspend vendor accounts if terms are not met.

Changes to Terms and Conditions:

• Be aware that Tplaza may update its terms and conditions, providing official notice to vendors.